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Sapience Analytics

Automated Work Time and Effort capture, and Productivity analytics

Overview

  • Automated Data capture of activity and effort, and sync with corresponding Salesforce fields. Sales and Support reps don't have to spend time updating the CRM.

  • Prvoides actionable data to sales and support leaders to increase productivity, forcecast confidently and align right resources to right opportunties.

Sapience, the People Analytics @ Work platform, automatically sources work time and activity data for each sales opportunity and support ticket. Sales and Support leaders can now get accurate insights about sales and support effort at individual and aggregate level, including analytics by opportunity and ticket, activities and applications. Effort visibility ensures more focused reviews, team alignment to objectives, and higher productivity.

Categories

Business Needs
Analytics
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package