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Vyntelligence | Agentic Video Intelligence Platform

By humanLearning Ltd

Building digital ‘eyes & ears’ with Vyn SmartVideoNotes for your operations

Paid Add-On Required  

Payment required for external services or products

Industries
Communications
Energy
Engineering, Construction, & Real Estate
Business Need
Customer Service
Field Service
Dashboards & Reports
Requires
None
Compatible With
Service Cloud

Vyn is the market-leading Agentic Video Intelligence platform that transforms unstructured video from field teams, contractors and customers into trusted, contextual, actionable data; simplifying work and speeding up processes across asset lifecycles.

  • Improve your customer experience by simplifying capture and intelligently enhancing your data

  • Enable your field service teams with the ability to assure quality and safety

  • Keep your workforce safe on site and combat limited visibility for supervisors

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Guided video capture via native iOS and Android app for field technicians or a browser-based no-app solution for consumers. Desktop app for back office teams to access the Vyn Intelligence Command and Control Centre for operational dashboards and reports.

App Details

Version
vynForSalesforce/2.4.1 (19 Oct 2022) 2.4.1
Listed On
05/15/2018
Latest Release
03/01/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 15
Custom Tabs: 5
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English
French
German
Italian
Portuguese
Simplified Chinese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.4.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
11/01/2022

Additional Details

With inefficiencies right across the value chain, there is a pressing need to reduce paperwork and repetition, improve process compliance with collaborative, easy-to-adopt digital tools, and create visibility for supervisors/ management to remotely oversee frontline work in real time Customers can use Vyn to capture critical data for new service requests, where third parties (customers or developers) capture & share data for more efficient new connections, green home surveys or asset replacements. Additionally, Vyn can be used for self-service issue reporting, resulting in faster issue resolution Field workers are upskilled to use digital technology and they share, with pride, their job completion notes, site surveys or health & safety reports instantly When combining ‘eyes & ears’ expertise from the field with AI and integrating that into Salesforce workflows, a seamless flow of data is created, reducing data silos across multiple parties with an actionable knowledge base A true digital transformation with improved customer experiences, faster resolutions, lower call out costs, shorter ‘order to delivery’ times and up to 10x ROI. All possible with Vyn SmartVideoNotes

Need help?

humanLearning Ltd

London, UK

We are nimble and adapt for our client success & customer experience. For our SaaS model, our support packages includes: 1. Standard support. Premium Support. Customised dedicated support packages. 2. Enterprise Integration Package

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