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Mobile Digital Engagement by CallVU
Contact Center Agent Collaboration and co-browse with customers
- Business Need
- Agent Productivity
With CallVU’s Omni-channel platform, customers can benefit from a rich digital interactive experience with visual IVR , customer-service bots in any channel of choice and a collaborative branch like experience when a human touch is needed.

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Compatibility
- Salesforce Editions
- Enterprise
App Details
- Version
- CallVU/CallVU 1.3.0
- Listed On
- 02/07/2017
- Latest Release
- 03/04/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 2Custom Tabs: 2Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianPortugueseRussianSpanishSwedish
Security
Additional Details
One Platform. Multiply Ways to Engage. CallVU delivers multiple ways for a customer to engage by enabling equal customer experience across all channels Consumer interactions can benefit from channel consolidation or switch between channels, carrying context, and improved personalization through access method of choice : BOT. Mobile. Call. CallVU provides a new digital journey to customers with Visual IVR enhanced with digital assets, as well as virtual agent interactions with a Facebook BOT, Messenger BOT and