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Mobile Digital Engagement by CallVU
Contact Center Agent Collaboration and co-browse with customers
USD/user/year
- Business Need
- Agent Productivity
With CallVU’s Omni-channel platform, customers can benefit from a rich digital interactive experience with visual IVR , customer-service bots in any channel of choice and a collaborative branch like experience when a human touch is needed.
Highlights
Complete complex processes in a single interaction with rich media collaboration, co-browse, forms and digital signatures directly from Salesforce
Digital Transformation with an omni-channel user journey that improves first contact resolution, and reduce handle time
Engage customers using virtual agents with a Facebook BOT, Messenger BOT, Web Bot and Mobile Bot.
Provider Details
CallVU
Pricing Details
Default Plan
USD/user/year
Free trial available for 30 days