Kaizen - Salesforce Consulting for Manufacturing & Hospitality

Kaizen helps companies connect the way their business works with what Salesforce can make possible. We help organizations evolve sales, marketing and customer service processes, improve adoption, connect systems and launch new initiatives on Salesforce. We start with the business process, then define how the platform should support it. Manufacturing is a core area of expertise. We work with commercial models involving direct and indirect sales, distributors, specifiers, projects, international teams and after-sales service. Hospitality is another key area for Kaizen. We work with hotel companies and groups on customer data, marketing, B2B sales, service processes and the role of Salesforce within the wider hotel technology ecosystem. Across both new implementations and existing environments, we combine business-process, industry and Salesforce expertise with a strong focus on adoption. Kaizen also offers Consulting as a Subscription (CaaS) for organizations that need continuous Salesforce expertise.