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Record Time Tracker - 100% Native

Track time on any Salesforce record: Simple setup, powerful results

Overview

Record Time Tracker is a powerful, easy-to-configure Salesforce app that automatically tracks time on any object's record without disrupting workflows. It helps you calculate processing costs, ensure accurate client billing, and monitor staff utilization.

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See How Record Time Tracker - 100% Native Works

  • ✅Track time across all Salesforce record types—both standard and custom—including Task, Case, Opportunity, Account ✅ Gain complete visibility into how your team spends time across Salesforce records

  • ✅ Time tracking starts automatically when a record is opened and stops when users navigate away ✅ Quick setup and intuitive design drive high user adoption

  • ✅ Rollup tracked time to any parent record in the hierarchy ✅ Add manual time entries anytime with ease

  • ✅ Flexible, easy-to-use time tracking with dedicated customer support ✅ Prebuilt reports and dashboards deliver clear visibility into time usage, helping improve productivity, cost control, and accountability

  • ✅ Ideal for Case Time Tracking ✅ Time Classification for Better Reporting and Insights

  • ✅ Improve resource utilization and team productivity ✅ Support accurate client billing and project costing ✅ Identify bottlenecks with detailed time analytics ✅ Measure agent effort across Cases, Opportunities, and custom objects

Record Time Tracker allows users to automatically capture or manually log time against any Salesforce record, including both standard and custom objects (e.g., Cases, Leads, Tasks, Opportunities). Once configured, it operates smoothly in the background with minimal setup. When a user opens a record, tracking begins instantly. Navigating to another record stops the previous timer and starts tracking the new one—no manual actions required. Prebuilt reports and dashboards provide managers and executives with clear visibility into how much time users spend on specific records or tasks, enabling better productivity, cost tracking, and accountability.

Categories

Business Needs
Customer Service
Agent Productivity
Compensation Management
Personas
Executive
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder

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