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Round Robin Lead Assignment (RRLA 2.0)
Assign leads evenly to multiple groups of users based on different criteria
- Business Need
- Productivity
Manage Round Robin Lead Assignment to multiple groups of Salesforce users each based on different and custom criteria. Easy to setup and maintain. Country /US State/Zip supported by default. Create multiple custom matching fields to use for distribution.
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Showing 10 of 26 Reviews
Great service from the team
The app has been working great and the team is very helpful.
Functionality and Great Support
Round Robin UI makes it extremely easy to use and update, both as admin and as an end-user. Kamela from support has been most helpful with SF troubleshooting; highly recommend using this app.
RRLA App and Support are excellent...
I am fortunate to have run across the RRLA app which helped me to quickly solve a round robin situation in our Salesforce instance. The app was easily to install and Kamela helped me configure the app when I ran into a question. I highly recommend this app!
Great App, Awesome customer service
The app is a lifesaver and their customer service is great. Top marks!
Great app, EXCELLENT Customer Service
The app does what it needs to do. What makes this particularly great is Kamela's customer service even for FREE customers ... she got on multiple calls with me to help me figure out the app and customize it for our business. She's really fantastic!
Works like a charm and Great support response
Installed easily and instructions were spot on.
Product Review
I am a Salesforce Program Architect and was looking for a more scalable solution for my customers to do round robin lead assignments. I found this program on app exchange and was pleased with how easy it was to install and configure and how flexible it is to manage round robin assignments. It removed the need to do any hardcoding and user based management the manual way using custom fields and formulas, and having to assign and manage users manually.
Simple and Powerful
I've installed just the basic features and it's doing exactly what it's intended to do. The functionality is also easy to figure out, so I can build my own workflow processes around its features. I'm also excited to get into some of the more advanced functionality which I haven't had time yet to explore. Thanks for the app. I'll be recommending it to the community regularly.
Must Have App
This is a must have app with you are building or currently have a sales team and process in place. Great support when setting this up. Affordable.
Fantastic tool but even better support!
Awesome tool and the response time from the support team was amazing. Even responded on a weekend. The app itself works as intended. Highly recommend