Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Round Robin Lead Assignment (RRLA 2.0)
Assign leads evenly to multiple groups of users based on different criteria
- Business Need
- Productivity
Manage Round Robin Lead Assignment to multiple groups of Salesforce users each based on different and custom criteria. Easy to setup and maintain. Country /US State/Zip supported by default. Create multiple custom matching fields to use for distribution.
Compatibility
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- Round Robin Lead Assignment/RRLA 2.0 Limited 2.32.0
- Listed On
- 11/14/2016
- Latest Release
- 04/23/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 7Custom Tabs: 4Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Janati developed Round Robin Lead Assignment (RRLA) to solve a common business problem that clients have faced for years. How can leads be distributed evenly to multiple groups of Salesforce users based on different criteria? How does RRLA work? All leads or a subset of your company's leads can be assigned using RRLA on create or update. Configuration is simple using the Round Robin fields or custom buttons. RRLA will assign the lead to the next Group Member if there is a match to a RR Assignment. An RR Assignment is based on a filter of any combination of Country, US States/Canadian Provinces, or Standard/Custom Lead picklist fields. Group Members are Salesforce users related to a RR Assignment. The assignment rules and group members are easy to configure and maintain. With the FREE version, 2 Active RR Assignments, 2 custom matches (standard or custom lead fields), and up to 4 RR group members are allowed. Email sales@janaticonsulting.com to upgrade to the paid version with higher limits. Pricing Info: https://www.janaticonsulting.com/rrla-2-0-pricing If you previously evaluated RRLA 1.0, take another look at RRLA 2.0 with MANY new features including Reassign
Need help?
Janati Consulting
Santa Cruz, California
Please email us at info@janaticonsulting.com with any problems, questions, or suggestions. Or visit our online webform: http://www.janaticonsulting.com/contact-us