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Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

NLP based, multilingual, multi-channel Bot fully integrated with Salesforce

Overview

The NeuraFlash Chatbot for Salesforce provides: ● NLP via Google DialogFlow ● Pro-Active Engagement & Targeting ● 25 languages+ ● Escalation to Salesforce Live Agent/LiveMessage ● Migration to/from Einstein Bot ● HIPAA Compliant

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See How Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) Works

  • About NeuraFlash: ● The go-to Chatbot partner for Salesforce ● Our bot product offers Mobile, Web, SMS, Facebook, Twitter support ● Salesforce AI Incubator Member ● A decade of experience in Chatbots, conversational interfaces, and digital channels

  • The Value of our Chatbots: ● Our Chatbots provide a conversational option for service, sales, and internal applications that drive huge ROI's ● Our bots increase engagement, gather info, and answer questions seamlessly alongside your existing team!

  • Leverage Integrations with: ● Salesforce Einstein ● Google DialogFlow

Our Chatbots Offer: ● A real AI and NLP powered conversational Chatbot that is deeply integrated with Salesforce ● Supports all digital channels - Web/Mobile ● Investment Protection: migration to the Salesforce Einstein Chatbot product ● HIPAA Compliant Deploy our chatbot across Salesforce digital channels including Communities, Live Agent Web and Mobile Chat, and SMS/Facebook Messenger using LiveMessage to: ● Integrate with Salesforce Knowledge to present relevant KB articles/manage content ● Create Cases and assign to your service queues to expedite customer service ● Create Leads and assign to your sales teams for immediate follow-up ● Provide access to Salesforce data – the bot can access Salesforce data just like your team members ● Escalate the conversation from the Chatbot to a live team member and pass key information about the conversation – just like a ‘warm transfer’ ● Provide Pro-Active Bot Intelligence that serves up the bot based on visitor activities, customer profiles, previous interactions, etc. What's Included: ● Out of the box UI templates (customizable) ● Reports/Dashboards in Salesforce for Sales and Service

Categories

Business Needs
Customer Service
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package

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