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Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
NLP based, multilingual, multi-channel Bot fully integrated with Salesforce
- Business Need
- Customer Service
- Requires
- Service Cloud
- Compatible With
- Service Cloud
The NeuraFlash Chatbot for Salesforce provides: ● NLP via Google DialogFlow ● Pro-Active Engagement & Targeting ● 25 languages+ ● Escalation to Salesforce Live Agent/LiveMessage ● Migration to/from Einstein Bot ● HIPAA Compliant