Icreon: Financial Services | Data Cloud | Marketing Cloud | Service | Agentforce

Our experience working with the team was positive throughout the engagement. They were responsive, professional, and demonstrated strong technical expertise during the Agentforce POC. The solution was delivered as expected, communication was clear, and they were proactive in addressing questions and incorporating feedback during the UAT process. Overall, the POC met our expectations, and we were comfortable proceeding with project closure. We appreciate the team's collaboration and would recommend them to organizations looking for a reliable Salesforce implementation partner.

Icreon team has been instrumental in our salesforce with CPQ implementation. Our initial partners fell short and Icreon team was able to rectify, convert our existing data and produce a quality product.

Icreon has been a great partner for CHI on all things Salesforce

I am thrilled to share my experience working with Icreon as our Salesforce tech consulting partner. From the initial consultation to the successful implementation, the team at Icreon consistently exceeded our expectations. Their deep understanding of our business needs and Salesforce platform expertise were instrumental in delivering a solution that perfectly aligns with our goals. The project timeline was meticulously managed, ensuring timely completion without compromising quality. Icreon was instrumental in getting my org in shape, from very basics to advance complexity. The team had every resource to offer and was very flexible with my timelines. One of the biggest challenges was to integrate various data sources with point-to-point integrations with ERP, data warehouse, CLM, etc. Icreon helped us understand the data model of Salesforce and how it works. They not only helped, but ensured that my team was set up for success, with guided learning, Trailhead articles, and other resources. The Icreon team was not only technically proficient but also demonstrated exceptional communication and collaboration skills. They were always available to answer our questions, provide updates, and address any concerns promptly. Their proactive approach and attention to detail were truly commendable. The end result is a robust and scalable Salesforce implementation that has significantly improved our operational efficiency and customer experience. We are particularly impressed with the seamless integration of our existing systems and the intuitive user interface that empowers our team to work more effectively. I wholeheartedly recommend Icreon to any organization seeking a reliable and skilled Salesforce consulting partner. Their dedication to delivering exceptional results and their commitment to building long-lasting relationships make them an invaluable asset to any project.

Awesomeness

We engaged Revolve Softech as support on a very large org migration project. The turnaround was short and intense, but the team were very easy and professional to deal with, and were actively engaged with the other team members throughout the delivery. They were also very receptive to working within our business applications and processes, and with our timezone. It felt like a natural extension to our team. Despite the project itself ending, we have continued on with their services as support. We've found them to be an affordable and effective back-up to our internal resources.

A Great Partner

Icreon helped our nonprofit (DOROT) transition our constituent data from an antiquated system to Salesforce and it was a pleasure to work with them on the project. Their knowledge of Salesforce and their professionalism help make the development and deployment of our new Salesforce system one of the best experiences we have had with a development vendor and would recommend them to anyone who is looking for a Salesforce partner.

Professional, personable, and well-versed

Our team looked to Icreon for a complete technology overhaul for our digital marketing toolbox and data strategy, which included building out Salesforce (including custom applications) and migrating data. Icreon has a wide range of skills and capabilities and is very scalable. When working on time-sensitive issues, Icreon has been very responsive and always happy to help, which is greatly appreciated. They are easy to communicate with and are very professional. They have truly become an extension of our team.

Hands-on with a wide range of experience

We've been working with Icreon for a few years on our database migration and other initiatives. They are professional, hands-on and easy to work with. Their wide range of experience in SF and non SF-related software development makes them ideal for migration and integration projects.