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GoTallo - connects social messaging to Salesforce (formerly Social25)
Connect with your customers, on any social channel they are.
- Industries
- Horizontal ProductEducationRetail
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudPlatform Cloud
GoTallo is a real-time Sales and Service chat application that effortlessly integrates social messaging channels directly into Salesforce, transforming how you engage with your customers. Bringing all your customer conversations into one unified platform.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Platform Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudPlatform Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- GoTallo/GoTallo 26/03/26 3.12.0
- Listed On
- 12/05/2017
- Latest Release
- 03/26/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 20Custom Tabs: 8Custom Apps: 2
- Lightning Components
- Global: 4App Builder: 3Community Builder: 0
- Languages
- DutchEnglish
Security
Additional Details
In a world where speed is everything, customers expect instant replies. They're on WhatsApp, Instagram, and Facebook Messenger, and they want to talk to you there. But how do you keep up? Juggling multiple apps, trying to remember who said what, and constantly switching tabs is a nightmare. It leads to slow responses, frustrated customers, and lost sales. In fact, studies show that over 65% of people will switch brands because of a bad customer experience. It’s a vicious cycle that's holding your business back. The All-in-One Solution (GoTallo as the solution to the problem and how it works) Imagine a world where every single conversation whether it's a new lead on WhatsApp or a support query on Instagram lands in one place. Your team can see the full customer history and reply instantly, all without leaving Salesforce. No more faffing around with different platforms. GoTallo is the real-time chat application built to give your teams a competitive edge. We bring all your social messaging channels into a single flow, so you can have meaningful, real-time conversations that build loyalty and revenue.
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Group25 - Connecting you to your customers
Laren (NH), The Netherlands