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GoTallo - connects social messaging to Salesforce (formerly Social25)
Connect with your customers, on any social channel they are.
- Industries
- Horizontal ProductEducationRetail
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudPlatform Cloud
GoTallo is a real-time Sales and Service chat application that effortlessly integrates social messaging channels directly into Salesforce, transforming how you engage with your customers. Bringing all your customer conversations into one unified platform.
Highlights
Salesforce native: Built directly on Salesforce (Lightning Web Components & APEX) for real-time case creation and full omnichannel control. Deep integration, not just a bolted-on tool.
Service/Sales focus: Unlike competitors, GoTallo maintains a clear focus on sales and service, avoiding marketing clutter to provide a streamlined, powerful tool for support teams.
Private channels: Manage direct messages now, all logged to Salesforce cases.
Power AI Fully usable with connection to AgentForce, GPT, and Flows. Our bot-agnostic approach allows you the freedom to choose your preferred chatbot or agent solutions.
Better than connectors: Eliminate sync issues, costly external licensing, and the need to switch between disparate tools. GoTallo provides a truly unified experience.
Provider Details
Group25 - Connecting you to your customers
Laren (NH), The Netherlands
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2006
Website
Email
Phone
+31 88 00 25 150Group25 is the operating company behind the Salesforce consulting partner Gen25, the native Salesforce scheduling solution GoMeddo and GoTallo as app to connect social messaging directly to Salesforce. These business units operate with their own focus and teams independently of each other. Gen25 has been the leading technology partner since 2006 for companies wanting to achieve better customer relations and work more efficiently with innovative cloud platforms such as Salesforce and AWS. GoMeddo delivers an unlimited scheduling experience in Salesforce for industries like Education, HLS, Travel & Leisure and Non-profit. General use cases we support are Rooms & Facilities Booking, Activity scheduling and registration and Personalised appointment scheduling. GoTallo is a real-time Sales and Service chat application that effortlessly integrates social messaging channels directly into Salesforce, transforming how you engage with your customers. GoTallo enables businesses to keep up with diverse messaging via social channels and live up to high customer expectations, delivering increased customer value and reducing customer churn.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
GoTallo offers 3 solution packages: Essential for up to 10.000 monthly messages (€0,01 p/m). Advanced for 10.001 - 50.000 monthly messages (€0,008 p/m). Enterprise for 50.001 - 200.000 monthly messages (€0,006 p/m). Additonal platform cost apply.
Default Plan
€0.01 EUR/Message/month
Lowest Starting Price