ASC Connect | Communications Recording | Analytics | Compliance | Quality

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action. With subsidiaries in the United Kingdom, France, Switzerland, Romania, Dubai, United States, Brazil, Mexico, Hong Kong, Japan and Singapore as well as certified and experienced system integration partners, ASC spans more than 60 countries. Headquartered in Germany, ASC is a powerful global player with more than 70 percent of our revenues coming from international business and a worldwide service network.