EXAH Consulting Partner

Very satisfied with the work ethic and competency of the team - thanks so much!

Exah’s commitment to delivering high quality IT solutions is evident in every aspect of the project they undertake. As a small business with only five branches, it was heart worming to see the effort they put in their work to develop our Sales Cloud program to fit our needs.

Exah are extremely knowledgeable and really enjoyed working with them to assist us with current challenges as well advising on efficiencies and best practices. They were able to address and find solutions for the challenges we were experiencing across Data Cloud, Marketing Cloud and Personalization. I highly recommend them and we will be extending our work with them in the future.

We recently embarked on a journey to streamline our communications strategy, leverage omni-channel tactics, automate operational processes and drive analytical enablement into the business with the help of Exah, focusing on the deployment of Salesforce Marketing Cloud, Marketing Cloud Intelligence, and Advertising Studio. The stakes were high with a heavy reliance on robust data security structuring and meticulous segmentation and prioritization management, and the timeline was tight. But, from the very start, Exah's team displayed an exceptional level of expertise and understanding that made all the difference. Their in-depth knowledge cut down our solution and build time drastically, helping us deploy our journey strategy with pinpoint accuracy within our tight deadline. Their timely insights into aspects we hadn’t even considered prevented numerous potential setbacks, saving us immeasurable time and effort. I still find myself astounded at the profound level of intelligence they brought to every workshop and call. A significant part of the project's success is owed to Exah’s emphasis on the Discovery phase. Their drive to delve deep into understanding our unique challenges enabled a level of collaboration and insight that was nothing short of extraordinary. This approach not only brought forth innovative and thoughtful solutions but also allowed our teams to interact and collaborate in unprecedented ways, further enriching the project’s outcomes. And here's a tip for future collaborations with Exah – do not rush the Discovery phase. Their detailed and thoughtful approach in this phase lays the groundwork for a smooth and successful project rollout, bringing to light innovative ideas and solutions tailored just for you. In closing, partnering with Exah has been an enlightening and highly productive experience. Their unwavering commitment, profound knowledge, and innovative approach have not only met our project expectations but exceeded them, ensur

Well organized, professional and reliable. Project execution well planned and efficiently delivered. Overall very good services and customer experience with this partner.

The partner cares about putting the most appropriate, fit-for-purpose, solution in place. Their vast business experience, across industries, assist in "marrying" client outcomes with the correct software solutions. They are methodical in their approach and care about the end-product.

From a Marketing Cloud (MC) perspective we believe the team has been excellent. It is clear that they are experts in MC and were able to guide us and lead the project well from the start. The team has been very efficient and motivated to find solutions to our needs and have been very patient with us, and helping us work through the project with us. When there were things we did not understand (as the onboarding process is quite technical) they took their time in upskilling us and guided us really well throughout the process. They educated us so well and held our hand every step of the way. In saying that we feel that the onboarding process could have been simplified. Although the Marketing Cloud team at Exah is brilliant, we believe there was a gap in communication between the MC and Salesforce teams. However, since this misalignment was identified it was quickly addressed and there has been better communication and a smoother process going forward. We want to commend the Exah Marketing Cloud team for a job well done and would always recommend them to future clients.

EXAH spent a lot of time understanding our business processes and rules, as well as educating us on the Salesforce system logic. Which are critical steps in the process. Collaborating and working with the team was most beneficial when done face to face. Their team was incredibly patient and supportive and always keen to find a solution to a challenge. Their ongoing support during the implementation process was fantastic.

We required the ability to run customised promotions that could either be stand alone sales or related to the quantity of regular priced items purchased. We also required graphics to promote sales. Our version of Commerce Cloud unfortuanately does require frequent and complex customisation which lengthens engagement time and puts pressure on intended project rollout plans and project budgets. The solution received was easy to operate and easy to train users so that they can effectively manage promotions on an ongoing basis. Testing was robust and did result in extended project timelines but was within budget. The support team undestands our business and requirements and is able to offer sound advice throughout the process, contributing to the success of the project.

We brought Exah on board in order to integrate our existing Marketing Automation information (Sharpspring) with Salesforce and then took it one step further to onboard and integrate Pardot. The job was a lot bigger and more complicated than any of us expected and while the team may have come up against issues they had never faced before they have always gone above and beyond to resolve these in line with our ultimate goals. They have been a pleasure to work with, with a highly motivated, professional and intelligent team. I can't recommend them enough.