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SessionM Service Cloud Cartridge
Maximize Lifetime Value with Personalized Engagement and Loyalty
- Business Need
- Customer Service
- Requires
- Service Cloud
Unlock the power of your SessionM loyalty data into Service Cloud. Through Service Cloud, your customer care agents can view loyalty member profile data. In addition, agents can view and take action on points and offers right in the SessionM module.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- SessionM Loyalty for Service Cloud/Natron 2.9.1
- Listed On
- 06/25/2018
- Latest Release
- 06/26/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyPerson AccountsManaged PackageSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 9Custom Tabs: 1Custom Apps: 0
- Lightning Components
- Global: 11App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Advantages of the SessionM Platform: Stream in customer data from disparate sources to create a single operational customer profile that is updated in real time with every event. Marketers can engage individual customers in real time with personalized messages, offers, incentives and content across any channel based on previous purchase behavior. Leverage predictive analytics and marketing automation to capture every opportunity to upsell, delight and retain your most valuable customers.