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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Enhanced Solution

Enhanced Video Solutions for Classic and Lightning.

Overview

App allows Youtube videos to be visible in Solutions object in Classic. User can play the video directly from the Solution record. In Lightning,video can be viewed directly from the Case layout. To setup, just specify the Youtube video id in a field.

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  • Increase productivity of support staff by uploading videos on YouTube and provide a make these accessible from Solution or Case

  • Supports both Classic and Lightning version.

This app provides support for Videos on Solution object in classic and lightning view. After uploading the video to YouTube, using Enhanced Solution, it is very easy to integrate the Youtube video to Salesforce Solution object and user will be able to see the video in Salesforce record itself. In Lightning, the video is available directly in the Case object of Salesforce.

Categories

Business Needs
Chat & Web Conferencing
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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