Proton Text

Amazing Product and Support!

Proton Text is an outstanding SMS app packed with so many features. It seamlessly does everything you need it to do. Even better, if you ever need a custom solution, just reach out to Pat. He provides genuine five-star service, responds in minutes, and has the expertise to make the app work perfectly for your org. Highly recommended!

Great Product and Customer Support

We recently implemented Proton Text for our organization and have been very pleased with the product. It integrates well with Salesforce and fits smoothly into our existing workflows. Support has been exceptional with providing prompt and helpful answers to any questions we've had throughout the implementation process.

Intuitive app built for admins. And fantastic support!

I've tried a few SMS apps over the years. ProtonText is great because it's built with admins in mind--everything works declaratively and it's easy to automate using Flow . Plus Pat is incredibly responsive and helpful. He makes sure the client understands all the implications of texting in bulk, automated, and 1:1 conversations, he walks them through the onboarding with a very personal touch, and he's available to help get things moving so they're successful!

Outstanding Salesforce SMS solution with exceptional support

Proton Text has been a fantastic addition to our Salesforce stack and has made communicating with our clients via SMS incredibly seamless and efficient. The application itself is intuitive, reliable, and easy for our team to adopt, which already puts it ahead of many other tools we’ve evaluated. Pat's level of support is exceptional. He is extremely proactive, always eager to help, and consistently goes above and beyond to make sure we’re getting the most out of the platform. Whether it’s answering questions, troubleshooting, or suggesting better ways to use the tool. It’s rare to find both a solid product and such a dedicated partner behind it. I highly recommend Proton Text to any organization.

Proton Text WOW!

Proton Text has been an exceptional partner to NextOp. Pat understands the nonprofit space; consistently delivers solutions that help us work smarter by leveraging texting technology. Pat is responsive, knowledgeable, and genuinely invested in our success. He cares about the impact NextOp has with the veterans we serve, not just IT. I highly recommend Proton Text to any organization seeking a reliable and value-driven tech partner.

Excellent Customer Support

Proton Text offers exceptional value for nonprofits, and I've appreciated how easy the tool is to use. What truly sets Proton Text apart from other text apps is Pat's outstanding support. He is so quick to respond to questions and troubleshoot any problems, it's wonderful to have this level of support as a nonprofit professional.

Best SMS app I have worked with. Period.

I am a consultant serving nonprofit organizations using Salesforce. I have used many SMS integration apps, and I have found them all clunky, poorly documented, full of "gotchas", sometimes with near-predatory pricing. Name one of these apps, I have had to set it up for someone and hated both my own experience as the admin/developer and the experience that my customer had. Or so it was until I discovered ProtonText. Long story short, this is what every SMS integration app *should aspire to be*, and the only one I will be recommending for the foreseeable future. Working with Pat (owner/developer) has been a breath of fresh air. This is the first time I have worked with the developer of a paid app on the AppExchange where I felt like the dev was not only responsive to bugs and customer needs, but their values were in line with my own when it came to helping our nonprofit clients deliver their missions more effectively. I wish I could give 6 stars. - Jon Sayer, Data Geeks Lab

Great tool with best ever support!

At our non-profit we have been using a very expensive SMS for Salesforce app, but after discovering Proton Text we can truly appreciate the difference. Pat, the owner, has been exceptional throughout the process—his pricing is competitive and transparent, his website documentation is clear and thorough, and his support is simply outstanding. He guided us through every stage of installation with deep Salesforce expertise and an ability to explain things clearly. We’ve never had a vendor go this far to help us. Highly recommend Proton Text! Thank you Pat!

Proton Text and Pat are amazing!!!!

Proton Text offers exceptional value for nonprofits while delivering enterprise-grade functionality. The platform is intuitive to set up, use, and manage. What truly sets it apart is Pat's outstanding support. He has consistently answered all my questions, provided thorough guidance on the application, and gone above and beyond to customize workflows specifically for our needs. In my entire career, I've never experienced such a collaborative partnership with a vendor.

Easy to use and wonderful support

Proton Text has super nonprofit friendly rates while still delivering an app that is worth of any Enterprise size company. It's easy to set-up, use, and administer. The biggest bonus is the level of support Pat provides. He has answered all my questions, educated me on the application, and has gone above and beyond to help customize flows to help make Proton Text work even better for our use case. I can't think of a single vendor I've used in my career that I have been able to form this level of partnership with.