Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Private ListingThis listing is private and can't be found by searching or browsing AppExchange.
WorQ - Lead & Case Routing » Queue Live Stream
Live Lead & Case routing for faster response & better work load management
- Industries
- Financial ServicesProfessional Services
- Business Need
- Productivity
✔ Utilize Queues & get insight on teams performance ✔ Better work load management by routing leads & cases in real-time ✔ Minimize response time & increase customer satisfaction ✔ Address more leads daily & improve conversion rates
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 1 of 1 Review
Keeps reps engaged
Many of our leads come through our website and are assigned to different queues. This app really helps with delivering the leads to the right agents as soon as those come in. Our agent even 'compete' on who gets to take each lead first since leads just keep popping in their consoles. Very recommended!