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Unbabel Translation Connector for Salesforce

By Unbabel

No language barriers, just seamless global support

No Ratings

Starting at $1,200 USD/company/month

Pricing Details

Industries: Consumer Goods
Healthcare & Life Sciences
Travel, Transportation, & Hospitality

Business Need: Productivity
Customer Service
Translation

Requires: Sales Cloud
Service Cloud
Marketing Cloud Engagement
Marketing Cloud Account Engagement

More Details

A secure, human-in-the-loop translation solution powered by Tower LLM, trained on customer support content. We combine AI efficiency with human quality assurance for seamless multilingual communication.

Overview

Reviews

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Compatibility

Requires This solution requires these products in order to work. Before you implement the solution, check that you have these products.: Sales Cloud
Service Cloud
Marketing Cloud Engagement
Marketing Cloud Account Engagement

Salesforce Editions: Enterprise
Unlimited
Developer

App Details

Version: Unbabel Connector/Version 1.56 1.56.0
Listed On: 08/10/2018
Latest Release: 04/11/2022

Supported Features No Limits This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help Lightning Ready Optimized for Salesforce orgs that use Lightning Ready. Managed Package This product is installed in your Salesforce org as a managed package and receives automatic upgrades.: No Limits
Lightning Ready
Managed Package

Package Contents If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help: Custom Objects: 7
Custom Tabs: 2
Custom Apps: 1

Lightning Components: Global: 0
App Builder: 0
Community Builder: 0

Languages: Arabic
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

Learn more about the Security Requirements for AppExchange Partners and Solutions.

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Last Reviewed Version

1.56.0

Last Reviewed Date

09/24/2021

Additional Details

Customers are happier interacting in their native language. Timely multilingual support paves the way for a smoother customer experience — as well as improved first-reply, handling time, backlog, and CSAT. Your agents bring the support skills. We bring the language skills, no changes to your workflow required. Unbabel helps you build leaner, happier teams and put your resources towards strategic initiatives. Global enterprise businesses trust Unbabel to deliver native-quality translations of customer support tickets at scale. With Unbabel, Skyscanner saw its CSAT increase from 75% to 92% in a year. Unbabel for Salesforce helps your enterprise delight customers and empower teams in every language you need. Unbabel for Salesforce requires an account and subscription. To learn more and see if Unbabel is right for your business, please email sales@unbabel.com or visit https://unbabel.com/integrations/salesforce/.

Need help?

Unbabel

San Francisco, California

The Unbabel Connector for Salesforce is a pre-requisite for the installation of any Unbabel application in Salesforce. The Connector package will generate the appropriate rules and permissions so that our translation pipeline occurs smoothly.

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