MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Unbabel Translation Connector for Salesforce

By Unbabel

No language barriers, just seamless global support

No Ratings
Starting at $1,200   USD/company/month
Industries
Consumer Goods
Healthcare & Life Sciences
Travel, Transportation, & Hospitality
Business Need
Productivity
Customer Service
Translation
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Marketing Cloud Account Engagement

A secure, human-in-the-loop translation solution powered by Tower LLM, trained on customer support content. We combine AI efficiency with human quality assurance for seamless multilingual communication.

Highlights

Powered by state-of-the-art AI and human-in-the-loop expertise, Unbabel delivers enterprise-scale translations. We help you serve customers in any language with fast, native-quality translations of your support communications.

Boost your CSAT scores by helping your global customers in their own language without changing your Salesforce workflow.

Our customized translations and sophisticated tone of voice controls mean that you always sound like yourself in every language.

By utilizing translation memory technology Unbabel has a unique and secure that not only utilizes glossaries but TM’s to give your translations more context and thus the highest quality.

High security platform with ISO/IEC 27001:2022, ISO 9001, GDPR compliant, CCPA compliant, and EU–US Data Privacy Framework certified, include only system in its class with secure, monitored real-time live translator for our HITL services.

Unbabel COMET is an open-source neural framework and metric for automated machine translation (MT) evaluation. It more accurately predict human judgments of translation quality, outperforming older metrics like BLEU.

Provider Details

Unbabel
San Francisco, California
Founded
2013
Website
Email
Phone
+351211337313

Unbabel makes translation effortless. As a customer-centric organization, you want your customers in Germany to have the same great support experience as your customers in Japan, without having to hire expensive native speakers for every language. With Unbabel, all your agents instantly become multilingual. Powered by AI, Unbabel’s language operations platform plugs into Salesforce to automate translation near real-time across major digital support channels. With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all your agents to communicate with customers in any language, giving you increased flexibility, productivity, and lower operating costs. Trusted by the world’s leading enterprise brands, Unbabel helps you build more meaningful relationships with customers, worldwide. With Unbabel, You don’t have to speak the same language to be on the same page. Unbabel. Support, translated.

Pricing Details

Unbabel is a subscription-based translation service calibrated to your needs and data. We don’t charge per language, per word or per user — but rather by content type and volume.

Base Plan

$1,200 USD/company/month

Lowest Starting Price

More From This Provider

Unbabel - Language Translation for Messaging and Chat (Live Agent)
by Unbabel
No Ratings
Unbabel makes your agents multilingual so they can speak with any customer in real-time. Streamline operational efficiency by staffing for expertise, not language, and leverage existing knowledge and resources to serve any customer.

Unbabel - Language Translation for Knowledge Base
by Unbabel
No Ratings
Knowledge is power. Unbabel makes yours stronger, with seamless, native-quality translation. Delight customers and empower teams in every language you need. There’s never been a simpler way to translate, publish, and update your help center content.