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Private ListingThis listing is private and can't be found by searching or browsing AppExchange.

Service Cloud Mobile

Mobile App For Customer Service Help Center

Free  

Never requires payment

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Business Need
Customer Service

Service Cloud Mobile by Salesforce is an out-of-the-box, easy to use case management and productivity tool for Agents and Supervisors.

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
Service Cloud Mobile/Summer 2019 1.10.0
Listed On
06/14/2018
Latest Release
01/09/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.10.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/08/2018

Additional Details

Service Cloud Mobile by Salesforce is an out-of-the-box, easy to use case management and productivity tool for Agents and Supervisors. Built from the ground up, Service Cloud Mobile works for all editions of Salesforce. It's designed to be effortless to deploy, and requires no additional configuration by admins. Simply install the app and login with your Salesforce credentials. Just like that, you can grab your mobile device and pick up your work right where you left off! Some features we're most excited about are the case feed experience, replying via Email, Facebook or Twitter, bulk actions and configurable notification settings. The app works best with the Service Cloud Mobile managed package installed from the AppExchange in your org. To allow Service Cloud Mobile to send push notifications to users, have your admin install the managed package in your org. You'll also need the Service Cloud Mobile User permission set. URL: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t1I000003RYqD

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Salesforce Labs

San Francisco, CA, USA

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