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Aquant AI
Agentic AI for professionals servicing complex equipment
Starting at $25 USD/user/month
- Industries
- Horizontal Product
- Business Need
- Customer ServiceField Service
- Requires
- Platform Cloud
The most accurate diagnostics tool driving low touch, high satisfaction service experiences. Enable your customers, call center agents, and field technicians to troubleshoot and problem solve as if guided by your most experienced engineers.
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Showing 5 of 5 Reviews
A True Technology Partner
Aquant has helped Ricoh to achieve outcomes that would otherwise not have been possible. A great team ethos has been created from the collaborative approach to delivering value.
Their people make the product!
I know, silly headline, but it's true! My favorite part of the Aquant Triage software is the people behind the product. They are attentive listeners who want to understand our business and drive value into their product to support us. This spirit of collaboration and constant improvement is evident at all times with their organization and they are a joy to call partners!
Aquant is helping us transform our business.
We've been working with Aquant since 2018. The level of innovation they bring to the table has been impressive. Co-Pilot will be a great next step for our evolution as an organization. They've been a great partner and extremely valuable to our missions here at Comfort Systems USA.
Game Changer!
We have been using Aquant since 2020 in our Service Operations team in North America. Triage is a game changer, and we look forward to the continued evolution of Aquant's AI-driven technology!
Service Co-Pilot knocks it out of the park!
Although fairly new to the Co-Pilot application, the past couple of months have been both enlightening and refreshing. Our expectations are being surpassed as Aquant's development team engineers the application to meet our business needs and making it even easier for our technicians to use. There is groundwork and adjustments to be made along the way, however as the AI engine continuously learns and as our feedback is taken into account, we see increased potential and better results. I am happy to be part of this exciting journey and to be part of this technology's evolution with Aquant.