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Tulip Clienteling for Salesforce

Delivering intimate and personalized customer experiences

Overview

Focused on empowering store associates and improving customer engagement, Tulip Retail Clienteling is an intuitive, simple to use mobile app for managing customer and product information, black books, follow-ups, and customer messaging.

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See How Tulip Clienteling for Salesforce Works

  • Tulip is a leader in clienteling and store associate mobility solutions. Leading retailers like Mulberry, Saks Fifth Avenue, Kate Spade, Coach, Michael Kors and Bonobos use our clienteling app in their stores to drive the following business results:

  • • Increase store traffic • Increase conversion rates • Increase average order sizes • Grow customer lifetime values • Build loyalty and retain customers • Unify channels • Improve customer shopping experience

Armed with valuable customer insights, store associates use Tulip Retail Clienteling App to send personalized messages to their key customers and deliver a one-to-one experience that surpasses the expectations of today’s shopper. The app can be used shoulder-to-shoulder with a customer to support an intimate in-store experience or as a communication tool to interact with customers when they are not in the store. Tulip Clienteling enables sales associates to establish long-term relationships with their key customers by giving them access to insights like customer preferences, past interactions, and recent purchases. Customer communications via email and SMS are monitored and recorded in a customer’s profile maximizing the effectiveness of outreach. The app includes a 360° view of all customer information, including order history, black book management, follow-up management, email and SMS messaging.

Categories

Business Needs
Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package

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