Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
CloudAnswers Potential Duplicates Component & Bulk Merge
Proactively identify duplicates and merge them
- Business Need
- SalesProductivityIT & Administration
- Requires
- None
- Compatible With
- Sales CloudService CloudPlatform Cloud
Potential Duplicates comes with two powerful ways to help eliminate duplicates: 1. Let users see and merge duplicates right from record pages. 2. Scan your org for dupes and merge them in bulk for quick cleanup. 100% Native. 100% Free.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudPlatform Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- CloudAnswers Potential Duplicates/July 2026 v2.21 2.21.0
- Listed On
- 03/29/2019
- Latest Release
- 07/31/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 4Custom Tabs: 1Custom Apps: 0
- Lightning Components
- Global: 3App Builder: 1Community Builder: 1
- Languages
- English
Security
Additional Details
CloudAnswers Potential Duplicates is an easy-to-use tool that lets you find potential duplicates and merge them! Get everyone to help keep the database clean and duplicate-free with the lightning component! When you make duplicates easy to see, everyone can clean them up as they work. Have a bigger duplicate problem? Go to the bulk merge tab to scan your org for duplicates and merge them quickly. To identify duplicates, you will need to set up Salesforce Matching Rules and include them in at least one active Duplicate Rule on the object. See our knowledge base for more info. Works for Accounts, Contacts, Leads, and Custom Objects.
Need help?
CloudAnswers
Boston, Massachusetts, USA
Limited email and chat support is provided for this free app. If you're interested in a custom solution or help with duplicate cleanup, just let us know. And we always love to hear your suggestions on what we should add in future versions!