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CloudAnswers Potential Duplicates Component & Bulk Merge

By CloudAnswers

Proactively identify duplicates and merge them

Free  

Never requires payment

Try It
Business Need
Sales
Productivity
IT & Administration
Requires
None
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Potential Duplicates comes with two powerful ways to help eliminate duplicates: 1. Let users see and merge duplicates right from record pages. 2. Scan your org for dupes and merge them in bulk for quick cleanup. 100% Native. 100% Free.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
The object must have Salesforce duplicate rules set up to show duplicates.

App Details

Version
CloudAnswers Potential Duplicates/August 2026 v2.22 2.22.0
Listed On
03/29/2019
Latest Release
08/12/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Lightning Ready
Editable Code
Multiple Currencies
Person Accounts
Salesforce Shield
Lightning App Builder
Salesforce Mobile
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.23.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/20/2022

Additional Details

CloudAnswers Potential Duplicates is an easy-to-use tool that lets you find potential duplicates and merge them! Get everyone to help keep the database clean and duplicate-free with the lightning component! When you make duplicates easy to see, everyone can clean them up as they work. Have a bigger duplicate problem? Go to the bulk merge tab to scan your org for duplicates and merge them quickly. To identify duplicates, you will need to set up Salesforce Matching Rules and include them in at least one active Duplicate Rule on the object. See our knowledge base for more info. Works for Accounts, Contacts, Leads, and Custom Objects.

Need help?

CloudAnswers

Boston, Massachusetts, USA

Limited email and chat support is provided for this free app. If you're interested in a custom solution or help with duplicate cleanup, just let us know. And we always love to hear your suggestions on what we should add in future versions!

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