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UJET for Salesforce Cloud Contact Center
Transforming Customer Support for a Connected World
- Business Need
- Customer Service
UJET is the innovation leader in cloud contact center software. Our ultra-modern multimodal omnichannel platform lets you truly optimize customer communications. Our actionable data intelligence and fantastic tools help your teams delight your customers.
Highlights
Allow customers to use smartphone features such as photos, video, messaging, and screenshots in real-time, providing more context for support agents to help resolve issues faster. Available for PSTN calls and through our SDKs for your native mobile app.
Intelligently route customers to appropriate queues, agents, or self-service options based on customer type, profile information, purchase history, and more.
Customized real-time reporting makes it easy to connect, access, and analyze session data, providing teams, managers and admins with the actionable insights they need to make strategic decisions for their customers and their organization.
Provider Details
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. Headquartered in San Francisco, UJET enables businesses of all sizes to provide support experiences that turn customers into lifetime brand advocates.
Pricing Details
Our pricing model: 1. Annual per seat fee; 2. Additional domestic/international call charges [3. One time implementation fee]
Default Plan
$10 USD/user/month