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KayakoConnect

Connect Salesforce with Kayako

Free  

Never requires payment

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Business Need
Integration

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
KayakoConnect/KayakoConnect 1.2.0
Listed On
12/06/2016
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
11/24/2016

Additional Details

User can perform the following operations: “Create case”, “Update case”, “View case(s) Reply”, “Create Reply” and “Get Attachment” for any Contact record(s) of Salesforce using this app. Features: 1.Creating Case from Salesforce in Kayako. 2.Updating Case from Salesforce in Kayko. 3.Create Reply from Salesforce in Kayako. 4.View Case Replies from Kayako in Salesforce for a specific Case. 5.View All Cases of the user from Kayako in Salesforce. 6.Agent can view Kayako case(s) in Salesforce based on Case Access given to the Agent.

Need help?

Astrea IT Services Pvt Ltd

Contact at : ngabrani@astreait.com