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Empolis Service Diagnostics for Salesforce
Industrial analytics for Salesforce ready for your vertical
Starting at €15 EUR/Device/month
- Business Need
- Analytics
Service Diagnostics provides predictive analytics for the Industrial Internet (IIoT) to enable OEMs and operators detecting incidents before they are likely to appear, performing device operation benchmarking and finding root causes faster.
Highlights
The Service Diagnostics App Service Console provides analytics dashboard in Lightning Experience with predictive findings, drill-downs into the finding and down to all the sensors contributing to the alarm (see screenshots attached).
Clipboard in Lightning UI to collect all insights and transfer them to field service.
Automatically pushed Cases into Salesforce Service Cloud with detected symptoms, root causes and actions to perform.
Provider Details

Empolis Information Management GmbH
67657 Kaiserslautern, Germany
Empolis is the leading provider of Smart Information Management software for comprehensive creation, management, analysis, intelligent processing and provision of all information relevant to a business processes. The Empolis approach combines knowledge with content management, according to the motto “DECIDE. RIGHT. NOW.”
Pricing Details
The price per device depends on its list price. For devices with a list price < 20,000 € it starts with 15 € and goes up to 180 € for devices of a value higher than 5,000,000 €. Volume discount is offered from 30% (>250 pieces) up to 80% (> 5,000 pieces).
Default Plan
€15 EUR/Device/month
Free trial available for 30 days
Lowest Starting Price