Mobile Forms & Field Service Workflow Automation | TrueContext

Easy to use but with a lot of room for improvement

I've been using ProntoForms/Truecontext for 2 years and overall it's an easy-to-use tool that had some good improvements related to the form builders features but after exploring all the available options it's still have a lot of limitations, for example: Lack of programming/personalization features (inside the form builder and also on custom pdf templates options), image resources limitation, missing productivity features for extense forms (bulk drag-and-drop features, templates that allow different resources).

Very promising but still has a long run to go

Being working with PF/TC for 3 years. Much better then others platforms that I've used before. A lot of different fields that can be used and possibility to create some complex forms. But it is lacking some basic features like when using template base form, all the questions on that template use the same picture as it is not possible to use a different picture in every question. Missing options to mass update fields of the same time. Needs more automations to avoid modifying field by field every time there is a change in the form.

Effortless and user-friendly App

Really enjoyed using this app, has a clean and user-friendly interface. The mobile version works very well. There are few minor bugs that require fix, but overall, it's a great experience. Highly recommended for anyone looking for a simple and effective checklist/forms tool.

Very intuitive

Despite it takes time to create a checklist, the result is very intuitive for the technicians on field. Maybe it could be good to be able to let them attach videos with their answers.

User friendly UI w/ powerful functionality & conditional logic rule options.

TrueContext impresses with its intuitive, user-friendly design that makes building and managing mobile workflows remarkably accessible, even for users with limited technical backgrounds. The platform’s drag-and-drop interface and seamless integration with enterprise systems streamline operations and reduce manual data entry, enhancing overall productivity. However, while its ease of use is a standout feature, TrueContext can feel limiting for organizations with complex customization needs, as its templated approach may not offer the flexibility required for more intricate workflows. Additionally, advanced reporting capabilities and offline functionality, though serviceable, could benefit from further refinement to better serve users in demanding field environments.

TrueContext- a very useful tool

Well, I started building forms in TrueContext 2 years back. It is simple and easy to understand. Less coding, user friendly. It provides integration with various other applications. I tried to integrate it with ServiceMax and amazon S3. I am pleased with the results. It is easy to implement. Will not take too much time to understand. Easy to use as well.

Nice app for field technicians

Easy to use and powerful. We can customize everything for our company. Thanks Prontoforms for your app.

Powerful connections and workflow capabilities

We have been using Prontoforms for about 7 years now. We have it connected to Oracle, our VIP document storage, SharePoint and Salesforce. The staff at Prontoforms have been overwhelmingly helpful with getting all our different forms and workflows setup and working. There are so many more capabilities coming available every year that we are excited to utilize to improve workflows, automation and quality of data collection/processing. The latest feature that I am most excited about is the ability to connect Salesforce to Pronto repeatable fields. This will be an amazing improvement so we can fully utilize Salesforce as an active data storage at same time, take advantage of the repeatable sections. I recommend any company with field personnel to check out the capabilities of Prontoforms so they can improve their workers lives!

Overall good tool

I work with field technicians and this tool helped us track the work on site as well as manage and keep a record of this work. The tool is user friendly and provides great flexibility and customization. Only downside is that we experienced some minor issues with iOS. However, would still recommend this tool!

Capable Tool that Solved Legacy Problems

I work in commercial real estate and we were looking for a no-code solution that would allow us to design on our inspection forms for our assets. Furthermore, we wanted the records of those inspections to be accessible via Salesforce. The API with Salesforce works great and and there's a ton of others that were useful as well (DropBox, ShareFile, etc). But the best part of this tool is how customizable the actual forms were. The conditional logic is extremely powerful and all of our forms now do exactly what we want them to (i.e. no more square pegs in round holes). Highly recommended.