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Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead
Assign leads, cases, and other records to the right rep INSTANTLY
- Industries
- Horizontal ProductFinancial ServicesManufacturing
- Business Need
- SalesProductivityCustomer Service
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService CloudFinancial Services Cloud
Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!
Highlights
INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!
Provider Details
Kubaru
Hillsboro, OR, United States
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2016
Website
Email
Kubaru is a native Salesforce application designed to automate the assignment of leads, cases, and other records. Our mission is to instantly connect customers to the right rep. We are constantly innovating to achieve this mission. SALES TEAMS We provide the features needed to reduce lead response time and increase pipeline velocity. This starts with instantly assigning leads to the right rep using weighted round robin, load balancing, territories, shark tank and other assignment methods. Scheduling and automated reassignment features ensure leads never go unworked. SUPPORT TEAMS We empower support teams to reduce ticket response time and achieve customer satisfaction goals. This starts with ensuring cases are instantly assigned to the right support rep using skill-based assignment, load balancing, shark tank and other assignment methods. Limits can be set to avoid support rep burnout. OTHER TEAMS Kubaru can be used to assign ANY object in Salesforce. Whether you're in sales, customer service, marketing, IT, HR, or finance, we can help.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Click “Get it Now” to start your free 30-day trial. Volume discounts available on request. Minimum purchase of 5 licenses. Contact us at sales@kubaru.io for more details.
Default Plan
$20 USD/user/month