Kubaru: Lead Assignment, Case Routing, Round Robin Distribution, Speed-to-Lead

Kubaru is a native Salesforce application designed to automate the assignment of leads, cases, and other records. Our mission is to instantly connect customers to the right rep. We are constantly innovating to achieve this mission. SALES TEAMS We provide the features needed to reduce lead response time and increase pipeline velocity. This starts with instantly assigning leads to the right rep using weighted round robin, load balancing, territories, shark tank and other assignment methods. Scheduling and automated reassignment features ensure leads never go unworked. SUPPORT TEAMS We empower support teams to reduce ticket response time and achieve customer satisfaction goals. This starts with ensuring cases are instantly assigned to the right support rep using skill-based assignment, load balancing, shark tank and other assignment methods. Limits can be set to avoid support rep burnout. OTHER TEAMS Kubaru can be used to assign ANY object in Salesforce. Whether you're in sales, customer service, marketing, IT, HR, or finance, we can help.