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Astrea Case Merge

By Astrea IT Services Pvt Ltd

Merge Your Duplicate Cases

Free  

Never requires payment

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Business Need
Productivity
Requires
Sales Cloud

Astrea Case Merge is a Salesforce native lightning component. The component is used to merge duplicate Cases in a Salesforce instance according to dynamically selected multi-criteria.

  • Case Merge Features

Highlights

Subject, Origin, Priority, Status, Contact and CreatedDate range.

The component merges the duplicate Case in the parent Case and also their related Email Messages, Comments, Attachments and Files. Users also have the option to delete the merged Cases and their related records upon merging.

The merged Cases are saved with a Status of 'Closed As Duplicate'.

Provider Details

Astrea IT Services Pvt Ltd

Astrea IT Services provides services on Salesforce’s Force.com platform. Astrea's associates are skilled problem-solvers. The focus on Force.com platform enables Astrea’s associates to develop extensive expertise on the platform.

Pricing Details

Free

You can fully use this solution without payment.

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