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Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app

The Ai-Powered Customer Intelligence Platform for Salesforce

Overview

Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.

See How Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app Works

Powerful Ai built into everything— for the best CX: By enabling the Dialpad Everywhere Widget in Salesforce, you can access powerful Ai tools to reduce agent friction and create the best customer experiences.
Close deals faster, from anywhere: Our Ai assistant connects sellers to the right information in real time, and delivers objection handling, live recommendations, scripts from anywhere in the world with a mobile-first, cloud-based integration.
No app switching needed: Dialpad autologs calls, transcripts, and notes in Salesforce so you don’t have to.

Optimized for both Sales Cloud and Service Cloud, Dialpad brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction. BUILT-IN AI ACROSS EVERYTHING Dialpad Ai enables real-time data capture, transcription, and sentiment analysis to create a company-specific data set that empowers agents, drives sales revenue and improves customer service performance. BEAUTIFULLY DESIGNED WITH ROBUST CAPABILITIES • Unify communications with click-to-call • Easily log and track call notes • Real-time transcription and coaching with Dialpad Ai • Screen pops with instant visibility into customer history • Post-call summaries and recordings • Individual and group texting support • Automatically analyze interactions THE FREEDOM TO WORK FROM ANYWHERE Allow teams to make calls directly from Salesforce, seamlessly switch calls to their mobile phones, take notes, view all customer insights, and record calls on the go. Dialpad for Salesforce is only available to our Pro and Enterprise customers. Contact sales@dialpad.com for more information.