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Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app

By Dialpad

The Ai-Powered Customer Intelligence Platform for Salesforce

Starting at $25   USD/user/year

Discounts available for nonprofits

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Business Need
Sales
Telephony
Chat & Web Conferencing
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Hyperforce

Dialpad for Salesforce brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.

  • Dialpad for Salesforce

  • 60 Seconds with Dialpad & Salesforce

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Hyperforce
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
This app requires API access and will work with any edition that supports API access.

App Details

Version
Dialpad for Salesforce/DialpadforSalesforce1.83 1.835.0
Listed On
04/27/2017
Latest Release
07/09/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Accessible Solution
This company indicates that their solution meets certain accessibility standards. To learn more, review the Accessibility Conformance Report provided by the company. We don't independently audit a solution's accessibility.
View Report
No Limits
Lightning Ready
Multiple Currencies
Community Builder
Managed Package
Accessible Solution
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 25
Custom Tabs: 6
Custom Apps: 0
Lightning Components
Global: 24
App Builder: 22
Community Builder: 20
Languages
English
Japanese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.730.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/05/2023

Additional Details

Optimized for both Sales Cloud and Service Cloud, Dialpad brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction. BUILT-IN AI ACROSS EVERYTHING Dialpad Ai enables real-time data capture, transcription, and sentiment analysis to create a company-specific data set that empowers agents, drives sales revenue and improves customer service performance. BEAUTIFULLY DESIGNED WITH ROBUST CAPABILITIES • Unify communications with click-to-call • Easily log and track call notes • Real-time transcription and coaching with Dialpad Ai • Screen pops with instant visibility into customer history • Post-call summaries and recordings • Individual and group texting support • Automatically analyze interactions THE FREEDOM TO WORK FROM ANYWHERE Allow teams to make calls directly from Salesforce, seamlessly switch calls to their mobile phones, take notes, view all customer insights, and record calls on the go. Dialpad for Salesforce is only available to our Pro and Enterprise customers. Contact sales@dialpad.com for more information.

Need help?

Dialpad

San Francisco, CA

Support access varies based on package, see our pricing page for details: https://dialpad.com/pricing

Support Phone(844) 636-4244
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