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GearsDataMask - Credit Card Masking & Credit Card Detection for Salesforce
Find and Remove Customer-Submitted Credit Card & Social Security Numbers
Starting at $350 USD/production instance/month
- Industries
- Consumer GoodsFinancial ServicesRetail
- Business Need
- Customer Service
- Requires
- Sales CloudService CloudExperience CloudRevenue Cloud CPQ
Block credit cards from getting into your Salesforce, as well as Social Security numbers and other patterns. Out-of-the-box support for Case, Case Comment, Task, Email, Chatter, Chat Transcripts, SMS & Social records. Extend to any object!
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PCI and GDPR Data Masking in Salesforce!
As a company that needs to be PCI and GDPR compliant the Data Masking solution from Gears provides us a great solution for masking sensitive personal data and account numbers on both the Sales and Service side of our business.
A good flexible data masking solution.
This product provided a good flexible data masking solution for us. In particular it helped us will our heavy number of cases, which in theory shouldn't contain credit card information, but at times do. This product help us create a solution that worked for all of our data quirks. It catches and masks any credit card data that comes into our org. It provided auditing capabilities where we were able to identify and clean up our history as well. The support is very helpful and responsive. A couple of the tougher questions we ran into were promptly escalated to the development team and answered very quickly. We haven't had any issues since we installed into production.
Sensitive Data Masking Now and in the Past
We recently launched the Service Cloud console for our US call center operations. During requirements gathering, our legal department asked that we mask sensitive data inadvertently captured by our call center agents. We looked for a packaged solution that would immediately mask information in several areas of the console including the Subject, Description, Case Comments and Emails. Gears provided a flexible solution that allows us to customize the data patterns and masking to meet our needs. Legal is happy and we are helping our agents be better stewards of our customer's information.