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Airship

Deliver brilliant messages in the moments that truly define your brand

Overview

Airship and Salesforce Marketing Cloud work together, giving Salesforce Journey Builder customers access to Airship’s robust Mobile Push Notifications, In-App Messaging, Data and channels not available in Mobile Studio (Mobile Wallet, Web Notifications).

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  • Expansive Mobile Engagement: Engage more customers with powerful mobile messaging, connecting Airship mobile with other Journey Builder channels. Create seamless experiences with channels not available in Salesforce (Mobile Wallet, Web Notifications).

  • Streamlined Connections: Visualize the entire customer journey across channels in one interface, and quickly deploy Airship mobile messages. Engage customers on mobile apps with Airship In-App Messages & Message Center, all triggered by Journey Builder.

  • Personalized Customer Experiences: Gain a more holistic view of your customers and deeper insights by streaming customer data from Airship back to Salesforce in real-time. Consistently personalize across channels with Airship's MoveableInk integration.

Now you can coordinate all your cross-channel engagement campaigns within the Salesforce Marketing Cloud Journey Builder via Airship’s bi-directional integration. Easily zero in on the exact mobile insights necessary to drive automated and targeted actions in other systems, and unlock real-time mobile behavior events through the Airship Journey Builder integration. For example: - Acquire customers on Mobile Wallet by delivering passes on any Salesforce or Airship channel. - Welcome new customers with Airship real-time In-App Messages triggered from Salesforce Journey Builder. - Personalize Salesforce messages with customer attributes and behavioral data from Airship. - Trigger a loyalty or promotional Airship Journey from Salesforce Journey Builder. - Use Airship's integration with Movable Ink to insert dynamic content and personalization that's consistent across channels. - Send abandoned cart and upsell promotions via Airship Web Notifications, triggered from Salesforce Journey Builder. - Send personalized promotions via Airship Message Center, triggered from Salesforce Journey Builder.

Categories

Business Needs
Marketing
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready

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