AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce

Salesforce Messaging App, Bulk SMS for Salesforce, WhatsApp & Texting App

Overview

Businesses are boosting engagement & conversion rate with Next-Gen AI Messaging & Calling App for Salesforce, GirikSMS. Experience seamless multi-channel messaging across SMS, WhatsApp, Web Chat & Voice with conversational intelligence on 100% native app.

1 of 17

See How Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce Works

  • One-to-One SMS & Bulk SMS Messaging ➜ Send and receive SMS, Texting, WhatsApp, and Web Chat inside Salesforce ➜ Engage customers directly from Leads, Contacts, and Cases ➜ Run bulk SMS and texting campaigns without leaving Salesforce

  • Scheduled SMS Campaigns & Drip Campaigns ➜ Schedule SMS and texting campaigns directly in Salesforce ➜ Automate drip messaging to nurture leads and customers ➜ Improve engagement and response rates with timely messaging

  • WhatsApp & Omnichannel Messaging in unified interface ➜ Send WhatsApp messages alongside SMS and Texting from Salesforce ➜ Unify conversations across WhatsApp, SMS, and Web Chat ➜ Deliver consistent customer experiences across channels

  • Real-Time SMS Alerts & Notifications features ➜ Get instant SMS and texting alerts for customer actions ➜ Respond faster to sales, support, and service messages ➜ Never miss critical conversations inside Salesforce

  • AI-Powered Messaging Automation to save time ➜ Use AI to handle first customer contact via SMS and WhatsApp ➜ Automatically create Leads, Cases, or Tasks from messages ➜ Seamlessly transfer conversations from bots to agents

  • Smart SMS & WhatsApp Bot Builder ➜ Build SMS and WhatsApp bots using drag-and-drop tools ➜ Test and refine bots with an in-built simulator ➜ Automate FAQs, lead qualification, and routing

  • Unified Messaging Inbox for all communications ➜ Access SMS, Texting, WhatsApp, and Web Chat in one inbox ➜ Track complete conversation history inside Salesforce ➜ Improve team collaboration with shared visibility

  • AI Co-Pilot for Salesforce Messaging ➜ Boost agent productivity with AI-assisted messaging ➜ Train AI using company knowledge and FAQs ➜ Get faster, consistent responses across conversations

  • Secure, Native & Compliant Messaging ➜ Audit-ready logs with full message traceability in Salesforce ➜ Supports 10DLC and A2P-compliant SMS and WhatsApp ➜ Built to support TCPA and GDPR compliance requirements

✔Seamless SMS & Texting in Salesforce GirikSMS is a native Salesforce app that makes SMS and texting simple. Engage customers instantly with one-to-one text conversations or bulk SMS campaigns. Never miss a lead, accelerate response times, and boost engagement with AI messaging. ✔Why GirikSMS • 100% Salesforce native SMS & texting solution • Designed for real-time conversations and bulk messaging • Multi-channel: SMS, texting, WhatsApp & web chat • Enhanced with AI messaging for automation and personalization • Transparent pricing with no hidden SMS fees ✔Key SMS & Texting Features • Unlimited users & chatbots for SMS automation • Send single and bulk SMS/MMS from any Salesforce object or report • AI-powered chatbots for SMS & WhatsApp • SMS scheduling and automated texting workflows • Customizable SMS templates • Complete SMS history at record and org level • Localized SMS “From” numbers with smart suggestions • Direct reply from email for texting conversations • Lightning ready & fully supported ✔Business Benefits of SMS & Texting • Improve response rates with instant SMS replies • Scale outreach with automated texting campaigns • Personalize communication with AI SMS messaging

Categories

Business Needs
Sales
Customer Service
Marketing
Industries
Education
Financial Services
Healthcare & Life Sciences
Personas
Marketer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder
Salesforce Mobile

More from Girikon Inc.

  • Girik SMS for Agentforce | SMS, WhatsApp & Text Messaging AI Agents
    by Girikon Inc.
    Turn Agentforce into an AI texting agent. Girik SMS actions let Agentforce send and receive SMS, MMS & WhatsApp messages — qualify leads, confirm appointments, answer FAQs, and log every conversation on the Salesforce record automatically.
    SalesMarketing

  • Girikon - Trusted Consultants for Salesforce
    by Girikon Inc.
    Our comprehensive Salesforce CRM solutions streamline your business processes, driving increased efficiency and revenue. Whether you need project-based, fire-fight and rescue, or ongoing services, we've got you covered!

  • Girik DevOps
    by Girikon Inc.
    No Ratings
    The Girikon Release Management Application simplifies the integration between Salesforce orgs, allowing easy metadata retrieval and deployment through an intuitive, user-friendly interface. It's designed for both technical and non-technical users.

  • Girik Forms | 100% Native Salesforce Forms, Survey, Documents
    by Girikon Inc.
    GirikForms solves the pain of manual and inconsistent data collection by enabling teams to build smart Salesforce-connected FORMS and surveys in minutes. Improve customer feedback, accelerate workflows, and ensure every submission lands in Salesforce.
    SalesCustomer Service