PFL | Personalized Direct Mail triggered in Journey Builder

Convoy of Hope

We recently implemented PFL and we are already impressed by their customer service, collaboration, and their seamless integration for direct mail. One of our first campaigns we launched using PFL was for GivingTuesday and we had an 11x ROI on the project! We are excited to continue utilizing this revolutionary tool as we provide experiences and build relationships with our donors.

TMA in SFDC is Seamless

Our SDRs were looking for an ad-hoc sending solution. We already had a great relationship with PFL for marketing-based initiatives, which made enabling this sales motion a breeze. TMA is flexible, easy to use, easy to update (with the help of our great account team), and the SDRs who have adopted the tool into their everyday workflows see incredible results.

PFL Makes Direct Mail Integration a Breeze

We've been using the Tactile Marketing Automation tool in Salesforce since 2018 and it has revolutionized how we send direct mail to customers. It allows us to seamlessly integrate Direct Mail into our customer journeys on a daily basis, reducing the time it takes to get into customer hands. And the customer support team at PFL is fantastic. They will help you get everything set up, continue with regular status calls and coordinate with any other marketing cloud vendors you may have. They also have top notch analytics and modeling capabilities and always come to the table with new ideas to improve our direct mail programs.

Truly great partner

PFL has made connecting with existing and prospective customers easier - their experience and expertise has changed the way we structure client experiences, often bringing creative, thoughtful concepts to our discussions. They've become a trusted partner and they always produce amazing results.

PFL is our go to!

Working with PFL has been such a delight. We have enjoyed the personalized care provided to us throughout multiple customer journey projects. We are grateful for their ability to work efficiently with us and provide us with great options to make our printed communications come to life. If you are looking for a great print-on-demand company… look no further than PFL.

Working With PFL Is A Game Changer

PFL has revolutionized the way we print and fulfill our marketing communications. Since we began working with PFL in 2017, the process to send time sensitive communications has become more efficient and cost effective due to its seamless integration with Salesforce Marketing Cloud. We're now exploring deploying additional communications through this platform based on our initial experience and success with PFL. PFL you ROCK!!

PFL is flexible!

PFL is a fantastic vendor. They are easy to work with and very responsive. They are flexible! If we need to change templates, dates, quantities, you name it, they get the job done, and done well. Their quality is superb.

PFL Review

I would say that my experience with PFL so far has been great. They are extremely professional and accommodating to work with. We have had a lot of different requests and changes made to our programs and they are always responsive and quick to come up with a solution. They do a great job understanding our challenges and working with us to come up with a solution.