FullStory | Session Playback for Service Cloud and Sales Cloud

FullStory gives you full visibility into your customers' and prospects' experience on your site.

Your customers' and prospects' session links load right into their contact record.

Simply click the session link to open and watch each session.

See every click, swipe, and scroll in your users' sessions on your site.

Free

Rating

(2)

Listed On

11/6/2017

Latest Release

1/28/2020

Watch and understand how customers and prospects use your product.

FullStory decodes your customer's online experience by replaying every click, swipe, and scroll like a DVR. Support agents and sales reps can see where customers stumble, guide product demos, co-browse in live time, and definitively answer questions.