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RTL+: Smart Customer Service on WhatsApp with Agentforce evo: New customer portal with stable integration for better service Truma: Holistic digitalisation for Sales, Service, Field Service & Marketing (Manufacturing) Phoenix Contact: Globally connected thanks to Salesforce (Manufacturing) Hoffnungsträger: More social impact with CRM for non-profits (NGO) BarthHaas: The best practice use case for a SRM-portal / supplier portal (FMCG)