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Twilio for Salesforce: Send and Receive SMS in Minutes
Send and receive SMS using the platform you know and love
- Industries
- Communications
- Business Need
- Marketing
- Requires
- Marketing Cloud Engagement
- Compatible With
- Nonprofit Solutions
Easily add text messaging to Salesforce with the global leader in cloud communications. Use Salesforce data and components you know to customize SMS messaging and report on results. Learn more: https://www.twilio.com/salesforce
Highlights
￫ Easily add text messaging to Salesforce Twilio SMS works out-of-the-box with the Salesforce data and tools you rely on everyday.
￫ Instantly familiar, extremely flexible Customize text messaging using Process Builder, Lighting Components, Merge Fields, and more.
￫ Communicate confidently on a reliable, global platform Twilio powers over 150,000 organizations, from startups to the enterprise. With one click, your message runs on a redundant Super Network, powering billions of interactions all over the world.
￫ Enhanced Technical Support : We’ve overhauled our support model to bring you faster, expert-led resolutions. With a 2.2-day average resolution time - a 27% improvement over 2025 - team is more equipped than ever to handle complex technical inquiries .
￫ Actively maintained — v4.159.2 now available Latest release includes security compliance updates and bug fixes. Passes Salesforce AppExchange security review. Continuously improved based on customer feedback.
Provider Details
Twilio
San Francisco, CA, USA
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2008
Website
Phone
(415) 390-2337Twilio powers the future of business communications. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. With twenty-three offices in thirteen countries and counting, Twilio has the infrastructure to support communications worldwide.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Default Plan
$15 USD/user/month
Free trial available for 30 days