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CallidusCloud ServiceMotivate
Motivate your service agents to master customer experience!
- Business Need
- Customer Service
ServiceMotivate is a performance management system that uses elements of positive psychology and gamification to incentivize customer service agent performance and drive contact center excellence.
Highlights
1. Motivate service agents to better resolve customer issues
2. Improve customer experience and satisfaction with your brand
3. Reduce service agent turnover by improving their job satisfaction
Provider Details
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages.
Pricing Details
Pricing is based on per user per month. Pricing tiers dependent on volume of users. Contact us at sales@calliduscloudcx.com for more specific pricing.
Default Plan
$20 USD/user/month
Free trial available for 30 days