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SessionM Marketing Cloud Connector

Expanding Existing Relationships and Winning New Ones

Overview

  • All of your SessionM loyalty data available in an easy to use data extension

  • Leverage the journey widget to communicate customer signals between platforms

  • Unlock a full range of engagement use cases from sending a customer a barcoded offer to displaying a current points balance in an email communication

SessionM’s seamless integration with Salesforce Marketing Cloud, Commerce Cloud and Service Cloud allows clients to maximize their investment by tying cross-cloud data together and enriching it with loyalty metrics to enable more personalized customer interactions. With the SessionM Marketing Cloud Connector, easily push loyalty data from your SessionM instance to Marketing Cloud. This includes customer profiles, loyalty points and tiers, transactions, offers and tags. Additionally, marketers can trigger journeys from SessionM to Marketing Cloud and also send events from journeys back to SessionM to trigger outcomes, like the awarding of an offer.

Categories

Business Needs
Marketing
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready

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    Unlock the power of your SessionM loyalty data into Service Cloud. Through Service Cloud, your customer care agents can view loyalty member profile data. In addition, agents can view and take action on points and offers right in the SessionM module.