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SearchUnify - Enterprise Agentic AI Platform for Salesforce

By Grazitti Interactive™

Enterprise Agentic AI Platform for Salesforce

Starting at $5,000   USD/company/year

Discounts available for nonprofits

Try It
Industries
Communications
Financial Services
High Tech
Business Need
Customer Service
Agent Productivity
Requires
Service Cloud
Experience Cloud
Agentforce
Compatible With
Service Cloud
Experience Cloud

SearchUnify’s Enterprise Agentic AI Platform supercharges Salesforce with autonomous AI agents, Agentic RAG, and GenAI apps, driving efficiency in Service Console, self-service success in Experience Cloud, and intelligent KM across the ecosystem.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Experience Cloud
Agentforce
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Version
SearchUnify/SearchUnify 1.54.0
Listed On
11/25/2019
Latest Release
02/16/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning Ready
Agentforce
Editable Code
Languages
Dutch
English
French
Italian

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.51.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/02/2025

Additional Details

SearchUnify's Enterprise Agentic AI Platform transforms enterprise support, seamlessly integrated with Salesforce and purpose-built for the Agentforce era. Supercharge Agentforce with Contextual Intelligence: Agentic RAG and knowledge grounding enable AI agents to deliver accurate, trusted answers at scale. Deploy Autonomous AI Agents Across Support: AI agents handle classification, escalation, case auditing, coaching, and knowledge creation — natively within Salesforce. Boost Agent Efficiency with AI-First Workflows: Agent Helper surfaces the right knowledge at the right moment for support reps. Power Self-Service with the Agentic Self-Service Hub: Drive deflection across Experience Cloud with intelligent search and autonomous self-service. Accelerate Knowledge with Knowbler: Captures, structures, and shares institutional knowledge directly within agent workflows. Connect Everything with MCP & Native Integrations: Secure, real-time data exchange across AI agents and enterprise systems with Salesforce-specific parsers. Unlock Actionable Insights in Real Time: Visibility into case deflection, sentiment trends, content gaps, and user journeys with out-of-the-box analytics.

Need help?

Grazitti Interactive™

340 E Middlefield Rd, Mountain View, CA, 94043, US

Support Phone+1 650 844 3031
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