abilex

Super zufrieden mit unserem Partner Abilex - Weiter so!!

Very structured and very transparent Project Setup

Abilex is packed with extraordinary experts for all kind of tasks and contributing to the success of all of our mutual projects in the given time frame with a fantastic agile approach.

Although our business area was new territory for our partner, quick and good solutions could be worked out and found for our business challenge. Without the assignment of our partner, an implementation and adaptation to our needs would not have been possible due to the lack of know-how and experience with this platform. After completion of the first project, we have already commissioned our partner with the follow-up project, including training measures for the administration, creation of dashboards and reporting as well as elaboration of the rights and role profile, in order to be able to use Salesforce effectively in our daily business in the future.

In 2021, MANN+HUMMEL chose Salesforce as its CRM system for the business Unit Life Sciences & Environment (LS&E). Our Mission is “Separate the useful from the harmful”. Our focus is enabling Cleaner Air and Cleaner Water. In particular our solutions include membrane technologies for municipal and industrial water and wastewater treatment and use in sensitive process applications such as food production or biotechnology. In addition, we offer air and molecular filtration technologies for building filtration as well as for industrial applications and cleanrooms. Stationary and mobile air purifiers for indoor, semi-open environments and outdoor areas complete the holistic solution approach for cleaner air. After the very positive experience of our other business unit - the automotive aftermarket - we have also chosen Abilex as our implementation partner. The collaboration was characterized by professionalism and trust right from the start. Together, we conducted an initial analysis of the various requirements. This was very complex, but with the support of Abilex we were able to create a consolidated implementation strategy. This strategy was consistently implemented & executed by Abilex and even deviations were responded to in a super professional and prompt manner. We appreciate Abilex as a reliable partner who performed beyond our expectations. The added value is also reflected in a disproportionate adoption rate and the acceptance of the users. Knowledge of Salesforce is not the only reason why MANN+HUMMEL finds the cooperation with Abilex very value-adding. Abilex's project management skills in the form of agile project management are also worth mentioning. These support the project organization within the team and promote the speed of implementation. Within the team, they are perceived as target-oriented and supportive.

We've have already successfully realized several projects (Service Cloud) with ABILEX and have always been very pleased with the result. ABILEX is definitely the partner you want to have on your side when it is about to tackle complex projects requiring custom development but also for smaller changes only requiring configuration. Furthermore, ABILEX provides the customer with a certain flexibility during the project which always has lead to the results we have expected (e.g. due to agile project management...)

Very professional working team. We had to find out - Abilex, our team and the webshop provider - how to connect best our new webshop with Saleforce. The installed solution works very well, helps our sales team to generate more information about our customers and offers more service to our customers. Now, we constantly improve and install new features.

We had a really smooth project. Response time, knowledge & flexibility of the partner was outstanding.

In 2015, MANN+HUMMEL chose Salesforce as its CRM system for the Independent Aftermarket (IAM). After personnel changes at our first implementation partner, the company switched to Abilex and has no regrets. Previous joint successes with Abilex include the rollout of the Sales Cloud in the IAM worldwide, various campaigns (Sales & Experience Cloud), as well as strategic and conceptual consulting. Abilex performed in an outstanding way, due to its fast, reliable work. Thanks to Abilex's comprehensive knowledge of the various Salesforce products, discussions about new project ideas are set up in a solid process right from the start and then implemented together. Knowledge of Salesforce is not the only reason why MANN+HUMMEL finds the cooperation with Abilex very value-adding. Abilex's project management skills in the form of agile project management are also worth mentioning. These support the project organization within the team and promote the speed of implementation. Within the team, they are perceived as target-oriented and supportive.

Abilex lives customer centricity! They set-up a perfect tailored down project timeline and the whole project team excels itself with fast response throughout the porject. They showed best practise in everything they done. Abilex is a highly focused team captivating with business excellence.