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Patient Engage Lightning Bolt

A patient-centered solution that transcends the healthcare status quo

Overview

Patient Engage equips healthcare providers with a digital experience platform that engages patients from pre-care to post-care, through features like self-service and 1:1 journeys which drive both business and healthcare results.

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  • Secure Messaging: Communicate directly with patients online—all within ePHI compliance. Once a marketer shares content or an advisor sends a 1:1 message to the community inbox, the patient receives an email with a direct link to content in the community.

  • Appointments: Patients can leverage self-service via Live Agent chat, or schedule time with a representative using the Appointment Scheduler. It's as simple as selecting an available time slot and providing a reason for booking.

  • Health Journeys: Leverage the power of Marketing Cloud by allowing patients to enroll themselves in Journeys based on their interests. They even have the power to select the channel through which they receive the notifications.

Patient Engage equips healthcare providers with a scaleable, ready-to-go digital experience platform that enables them to more effectively serve and meaningfully engage patients from pre-care to post-care, through features like self-service and 1:1 journeys which drive both business and healthcare results.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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