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Cx MOMENTS AI Detects and Reports Customer Support Issues in Salesforce Cases
Analyze, Trend, and Report Customer Support Queries in Salesforce Cases
Cx MOMENTS
- Headquarters
- Employees
Cx MOMENTS AI solution automatically detects and trends customer support issues in your Support Cases. In a few click, you can report on which support queries drive the most support activity, find all the related cases, discover what customers say about each of your products or features, and rapidly do root cause analysis by detecting which issues correlate together.
Additional Help
Cx MOMENTS technical support is provided via in-App online chat or via email. Training is available via web sessions, with free on-boarding during the trial period.