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The Learning Library for Salesforce - driving software adoption

Get ROI on your business application investments by ensuring user adoption.

Overview

The Learning Library reduces time to value for the deployment of business applications by accelerating adoption. It does this by delivering standard or customised interactive learning content that reflects your own business processes.

See How The Learning Library for Salesforce - driving software adoption Works

* Learning content that is delivered just in time not just in case. Pre-built and custom content that is specific to the different roles of your users and how they will use the application.
* Accelerate the adoption of critical business applications. Support for initial roll-outs, major upgrades, organisational change and other key inflexion points that will determine the success of an application.
* Recognised as experts in the creation and delivery of high impact eLearning. Part of the Veeva partner network with specific expertise in training Veeva users using both standard and custom content creation.

The success of large scale deployments of business applications, such as CRM, are dependant on user adoption. Rolling these applications out to large communities takes time and is expensive. Poor adoption results in the business not seeing the expected benefits of the application. Incorrect usage results in errors, wasted time, and increased operational risk. Traditional classroom training is not always ideal for software roll-outs. Ensuring successful adoption requires both standard and bespoke training content that is delivered within the context of a user's everyday use of the application and that reflects the business processes to be followed. This is especially important with heavily customised deployments. The Learning Library for Salesforce ensures that valuable learning content is delivered to users directly in the context of the application that they use every day. Key features include: • View the learning content in the context of the relevant business process • Search for and quickly find relevant Learning Library content • Pause and resume content viewing, finish at a later date • Reduce operational risk with detailed, auditable viewing reports