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Employee Service Platform - Onboarding & Self-Service
Enable a seamless & cohesive employee experience.

Overview
An employee engagement solution that enables a company workforce to find any information they need. Users can view interactive dashboards to quickly locate information, submit cases, and talk with an AI chatbot, creating a seamless employee experience.
Artificially intelligent chatbots reduce or eliminate the need for human assistance to solve repetitive tasks.
Employees view information about their onboarding, benefits, and more, in configurable tiles on a central dashboard. Dashboard tiles are expandable, so users can click on the tiles to find more information and important links.
With access to Knowledge articles, employees can use self-service, empowering them to solve their own issues. Employees can also easily submit cases and view Knowledge articles related to their case category.
Employee Service Platform - Onboarding & Self-Service is an employee engagement solution that enables a company’s workforce to find any information they need. Users can view an interactive dashboard to track their requests, access their payroll, view their benefits & initiate a performance review. Employees also have access to other self-service options like Chatbots, Knowledge base, & Case Submission, enabling a seamless & cohesive employee experience. The platform serves as a comprehensive destination for all employee needs, delivered in clean, intuitive interface. From quickly locating information to talking with AI chatbots, ESP - Onboarding & Self-Service takes the employee experience to the next level. This content is not available for download. Please contact PwC for additional information on services related to this solution.
PwC's Achievements
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package